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Important Information


To Our Cardholders

This is important information about your Sabrebucks Season Ticket Holder Visa® Prepaid Card.

We will be changing the issuing bank of the Prepaid Card from Customers Bank to The Bancorp Bank, Member FDIC. Accordingly, your Cardholder Agreement will be changing on [October 25, 2017”). On and after October 25, 2017, the Cardholder Agreement will apply to the Prepaid Card and The Bancorp Bank will be the issuer of the Prepaid Card. Please read this notice carefully.

The new Cardholder Agreement will include several changes from the current Cardholder Agreement. We summarized the most notable changes below:
  1. FDIC Insurance: The Prepaid Card funds will no longer be eligible for FDIC deposit insurance.
  2. Information About Your Right To Dispute Errors: We will no longer be providing provisional credit to the Card if we are not able to resolve your dispute within ten days of receiving your notice of the potential error.
  3. Arbitration: We have added an arbitration section that will require you to resolve any claim regarding the Card by binding arbitration. This means you will not have the right to litigate a claim in court.
Keep this notice with your copy of the current Agreement. If you reject these changes and wish to close the Card, please call Customer Service at the number printed on the back of the Card prior to [October 25, 2017], and a balance refund will be sent to you at no charge.

If you have questions about this notice, please call the Customer Service at 1-800-624-6171; Monday through Friday, 9 a.m. to 5 p.m. ET. Saturday & Sunday : Closed.